We will wholeheartedly provide high-quality products, discounted prices, and excellent services to new and old customers at home and abroad
Quality Service
All products produced by our company are inspected by the quality control department in strict accordance with product quality standards from raw materials, process control and finished products.
Since the birth of the first kilometer cable production, the company has paid attention to the control and management of product quality. The company has formulated a quality manual, compiled program documents and basic documents, and began to implement ISO9001 standards in line with international management models. Through several years of efforts and improvement, and gradually establish a quality management system.
* obtained the CQC certification certificate issued by the China Quality Certification Center and the "Engineering Construction Standardization Product Certificate" issued by the China Engineering Construction recommend Association of the Ministry of Construction.
* successfully passed the ISO9001-GB/T19001-2000 quality assurance system certification;
* Pass the explosion-proof certification of Henan Explosion-proof Institute;
* passed the provincial new product appraisal.
The company attaches great importance to product quality. In view of the unstable sealing quality, difficult installation and non-fire resistance of domestic sealing materials, the company cooperates with relevant colleges and universities in Shanghai to produce new sealing fillers. After more than two years of formula adjustment and testing, the sealing materials All indicators have fully reached the standard requirements of GB/T13033.3-2007. Thus, it is ensured that the mineral insulated cable (including accessories) can achieve the characteristics of fire resistance.
At the same time, the company strictly follows the requirements of GB/T19001-2000idt ISO9001:2000 version of the quality management system, implements the one-vote veto system of the quality control department, and strictly reviews the qualifications of raw material suppliers. All raw materials are selected from qualified suppliers. Raw material copper tubes and copper rods are inspected one by one, magnesium oxide powder is sampled and tested batch by batch, products that do not meet the standard requirements are not put into storage or use, and qualified suppliers that have three consecutive returns are disqualified.
In the production process, strengthen the process control, strictly control the annealing temperature, speed, holding time of each process, each process is set up full-time inspectors to carry out process quality control, the products that do not meet the process quality requirements do not flow, do not turn order. Timely deal with quality problems in the production process and timely feedback information. Each ring (coil) of cable shall be subjected to delivery inspection before delivery, and inspection records shall be kept for traceability.
Through years of quality management and quality control, whether it is the market spot check of the Technical Supervision Bureau, the annual certification spot check of the Cable Research Institute, or the sampling inspection of the project supervision, the qualified rate of our company's spot check is 100 per year.
Commitment:
1, we promise to provide the product quality grade: excellent products.
2, the company strictly for raw materials inspection, unqualified will not be put into production.
3. The company strictly controls and inspects the manufacturing process of the products, and keeps track of the records to ensure that the qualified rate of the products is 100.
4. The products produced by our company will be strictly implemented in accordance with the terms of the technical conditions required in the tender.
5. The company's Huzhou Jiusheng Electric Co., Ltd. has not had any litigation and claims arising from breach of contract or partial breach of contract in its business activities and government procurement activities in the past three years.
6. In the company's after-sales survey of customers, the customer units have given satisfactory responses to our products.
After-sales service agencies:
The company has set up resident service agencies all over the country, providing maintenance services 24 hours a day, ensuring that users can get a response within 2 hours at various sales outlets, and providing a technical guidance team with more than 10 years of installation experience. Free service for each project. Solve all technical problems with the installation.
Service content:
1, the company's products to implement the "three guarantees" service, for all products to provide a period of 3 years of quality assurance period, the time from the date of final acceptance of qualified calculation. Mineral insulated cable with installation and laying manual and equipped with special laying tools. Free technical training and installation guidance for engineering installation personnel.
2. During the warranty period, it is guaranteed to repair or replace the defective cables due to unqualified materials or unqualified manufacturing according to the requirements of the end user free of charge, and compensate the end user for the additional costs or losses caused by these defects. Damage caused by cable quality factors or other factors of our side shall be repaired and replaced free of charge by our side. For other reasons, we will provide technical services free of charge, and the cost of materials will be collected according to the bid unit price.
3. During the warranty period, the company will establish a regular visit system to the end user, send relevant professional and technical personnel to visit the user once a quarter, guide the end user to the correct use of the cable, and check and maintain the cable.
4. At the end of the warranty period, the company will send a professional engineer to conduct another inspection of the cable with the end user's representative, and any defects will be repaired or replaced free of charge by the company.
5. If the cable is defective, the Company will extend the warranty period accordingly, the specific extension time shall be agreed upon by both parties.
6. The company promises to arrive at the site within 3 hours after receiving the repair notice and continue to carry out maintenance services until the failure is completely restored to normal service.
7. When the end-user uses the goods or any part of the goods in the People's Republic of China, he is immune from the infringement of his patent, trademark, copyright or other intellectual property rights by a third party.
8, the company will record, save all after-sales service aspects of the text information, for end users to query at any time.